TERMS OF SALE
Placing an order with Aletheia & Phos means you agree to all terms and conditions listed on our website, including our terms of service. All earrings, discounted/sale items and custom made-to-order pieces are final sale.
IMPORT DUTIES & TAXES
All international orders are shipped from Melbourne, Australia via DHL Express. By placing an international order, you agree to pay all import duties and taxes requested by your local customs office to receive your order. Import duties and taxes are not paid for by Aletheia & Phos and are the responsibility of the receiver.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept major credit and debit cards including Visa, MasterCard and American Express. We also offer payment with;
Afterpay (Australia & New Zealand)
Klarna (Australia only)
PayPal (accepts AUD, CAD, EUR, GBP & USD)
Sezzle (USA & Canada)
WHAT CURRENCY DO YOU ACCEPT?
Aletheia & Phos is an Australian company. All prices are in Australian dollars. We offer a currency selector on our website that allows you to shop in these currencies;
If you choose to make payment with a credit card, you can pay in your selected currency above.
If you choose to make a payment with PayPal, you can pay in AUD, CAD, EUR, GBP & USD.
If you select a different payment method (e.g. Apple Pay or Afterpay), you’ll be charged the equivalent in Australian dollars.
WHICH COUNTRIES DO YOU SHIP TO?
We ship worldwide with DHL Express.
CAN I CHANGE OR CANCEL MY ORDER?
No. Changes or cancellations cannot be made to orders once they have been processed through the checkout.